Service is our passion.

The Vexcel Imaging Global Support Team is set up in three different locations to guarantee 24/7 support for our customers. We are here to answer any questions you may have.
Depending on your location, please contact one of the following offices. Feel free to reach out to us anytime. We will gladly help out.
Service Center
Europe

Support Hours
08:00 - 17:00 CET

Service Center
North America

Support Hours
09:00 - 18:00 MST

Service Center
Asia

Support Hours
09:00 - 15:00 SGT

How we work

Our staff is very experienced and well-prepared to handle all support scenarios. A key advantage to our support is our closeness to customers.
When you buy from Vexcel Imaging, you get much more than just a camera. You get a relationship and a partnership. Our customers become our friends.
Vexcel Imaging Global Support Team with a happy customer from Ukraine.
Vexcel support team with happy customers from Ukraine.
Assistance when you need it the most: Vexcel support person at site

Always on your side.

The Vexcel Imaging support team is your reliable partner and companion throughout the entire project so that you can reach your business goals. Benefit from an experienced and world renowned support team in each step from system installation and operator training to process execution.

Read more about Vexcel's support services here.

Image

“My overwhelming impression is that Vexcel Imaging is a company formed by a group of highly skilled, competent and friendly professionals, which offers a far-reaching vision for the future while proudly presenting a successful past.”

MICHELE STEIJL, AZUR AERIAL PHOTOGRAPHY

Read more

Our support managers

Markus Waltl, Support Manager Vexcel Imaging
Markus Waltl

SUPPORT MANAGER
(EMEA, APAC, LATAM)
+43 664 8823 8841, EMAIL

Carl Smith, Support Manager North America Vexcel Imaging
Carl Smith

SUPPORT MANAGER
(NORTH AMERICA)
+1 719 502 1367, EMAIL

 
 

Worldwide support partners

 
Take only what you need:
Learn more about our customer service & support and our tailored maintenance program.
Get in touch
 
 

Service is our passion.

The Vexcel Imaging Global Support Team is set up in three different locations to guarantee 24/7 support for our customers. We are here to answer any questions you may have.
Depending on your location, please contact one of the following offices. Feel free to reach out to us anytime. We will gladly help out.
Service Center
Europe

Support Hours
08:00 - 17:00 CET

Service Center
North America

Support Hours
09:00 - 18:00 MST

Service Center
Asia

Support Hours
09:00 - 15:00 SGT

How we work

Our staff is very experienced and well-prepared to handle all support scenarios. A key advantage to our support is our closeness to customers.
When you buy from Vexcel Imaging, you get much more than just a camera. You get a relationship and a partnership. Our customers become our friends.
Image
Image
Image

Always on your side.

The Vexcel Imaging support team is your reliable partner and companion throughout the entire project so that you can reach your business goals. Benefit from an experienced and world renowned support team in each step from system installation and operator training to process execution.

Read more about Vexcel's support services here.

Image

“My overwhelming impression is that Vexcel Imaging is a company formed by a group of highly skilled, competent and friendly professionals, which offers a far-reaching vision for the future while proudly presenting a successful past.”

MICHELE STEIJL, AZUR AERIAL PHOTOGRAPHY

Read more

Our support managers

Markus Waltl, Support Manager at Vexcel
Markus Waltl

SUPPORT MANAGER
(EMEA, APAC, LATAM)
+43 664 882 388 41, EMAIL

Image
Carl Smith

SUPPORT MANAGER
(NORTH AMERICA)
+1 719 502 1367, EMAIL

Take only what you need:
Learn more about our customer service & support and our tailored maintenance program.
Get in touch