What do you need support for?

VEXCEL IMAGING
UltraCam & UltraMap

For mapping systems, software,
calibration, and operations.

CONTACT TECHNICAL SUPPORT
VEXCEL DATA PROGRAM
Data Program & Library

For info and access to
imagery and data library.

VISIT VDP HELP CENTER
VEXCEL IMAGING
UltraCam & UltraMap

For mapping systems, software,
calibration, and operations.

CONTACT TECHNICAL SUPPORT
VEXCEL DATA PROGRAM
Data Program & Library

For info and access to
imagery and data library.

VISIT VDP HELP CENTER

Talk to UltraCam & UltraMap Technical Support


The Vexcel Imaging Support Team operates from three locations worldwide, providing 24/7 global support for UltraCam and UltraMap customers. With deep product expertise and direct access to development, our team ensures fast, reliable support.

If you need assistance, contact your regional service center by phone or email. Based on your location, our experts are ready to respond and help you keep your operations running smoothly.
VEXCEL SERVICE CENTER
Europe

Graz, Austria
08:00 - 17:00 CET

VEXCEL SERVICE CENTER
North America

Denver, USA
09:00 - 18:00 MST

PARTNER SERVICE CENTER
Asia

Singapore
09:00 - 15:00 SGT

VEXCEL SERVICE CENTER
Europe

Graz, Austria
08:00 - 17:00 CET

VEXCEL SERVICE CENTER
North America

Denver, USA
09:00 - 18:00 MST

PARTNER SERVICE CENTER
Asia

Singapore
09:00 - 15:00 SGT

Global support locations & partners


UltraCam support

"Having direct interaction with the Vexcel support team during our training at the headquarters made a huge difference for us. We received immediate feedback, learned best practices for operating and maintaining the camera, and gained real confidence."

YOU-CHENG KANG, ULTRACAM OSPREY CUSTOMER
WATCH THE VIDEO

Fast, reliable support from global product experts


Our staff is highly experienced and well-prepared to handle any support scenario. One of our key strengths is the close relationship we maintain with our customers.
When you buy from Vexcel Imaging, you get much more than just a camera. You get a relationship and a partnership. Our customers become our friends.

The Vexcel Imaging Global Support Team is your reliable partner throughout every stage of your project, helping you achieve your business goals. Benefit from our experienced and world-renowned team at every step — from system installation and operator training to process execution.
Calibration room of UltraCam technical support
 
Learn more about the key principles that define our customer service approach.
WATCH THE VIDEO