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30 Years of Vexcel Imaging

Partner up with Vexcel’s Support Services

Behind the Scenes , Blog
11 August 2022
Vexcel Imaging Support Team

Global Support Team

VEXCEL IMAGING

At Vexcel, customer support is a top priority. With support centers in Graz, Denver and Singapore, our Global Support Team is available 24/7. Staffed by highly skilled professionals, most with ten years (or more) of experience, our Support Team offers remote and on-site support and consistently aims for rapid response.

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Global Support Team

VEXCEL IMAGING

At Vexcel, customer support is a top priority. With support centers in Graz, Denver and Singapore, our Global Support Team is available 24/7. Staffed by highly skilled professionals, most with ten years (or more) of experience, our Support Team offers remote and on-site support and consistently aims for rapid response.

 

Customers can rely on Vexcel for support from photogrammetry professionals.

 

Support aligned to your business


 

We offer differentiated support and maintenance packages, providing you with the engagement and guidance you need. From basic Helpdesk to Support and Reliability, up to Platinum Package, choose the support and service model that is right for you.

Furthermore, special maintenance services like camera calibration can be purchased on-demand to sustain the high accuracy of your UltraCam system.

 
Vexcel Imaging Support Team
Vexcel Imaging Support Team

Never stop learning


 

As we innovate, we provide newer and better technologies. Individual training, group workshops, webinars, user group meetings, consultations for hardware & processing optimization or flight mission planning, general inquiries, etc., help our customers stay up to date with our product updates and learn first-hand about how our products can best support their business goals.

 
UltraCam Osprey 4.1 and Condor 4.1
 

Want to know more about our tailored maintenance program?

Get in touch
 

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We are always looking for talented and motivated people to join our team either in Graz, Austria or Denver, Colorado.

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Join the team!